Contact
Email-first support for configuration and ownership.
Send the right context up front so support can route your question. Include your boat model, sail type, order reference, or Sail Passport details when available.
General Support
Questions about boats, sail types, configuration, delivery, or ownership records.
hi@surgesails.com →Order & Review Help
Help with a live quote, saved configuration, measurements, or sailmaker review notes.
hi@surgesails.com →Warranty & Service
Manufacturing defect review, repair assessment, service history, or Sail Passport context.
hi@surgesails.com →What to include
Boat make, model, year, and rig details if the question is about fit or configuration.
Order reference, saved configuration, or live quote details if the question is about review.
Photos and a concise issue description for service, delivery, or warranty questions.
Looking for quick answers?
The FAQ covers configuration, review, production, delivery, and warranty basics.